Newbie from UK

[krrgolf]

Most of the menu items and foods are USA type foods which are not either available in UK or are described differently. Is there a UK food version (or translation!) e.g. what is SWG Bread?

[mariealways21]

Did you onlyb have one transaction taken payment from your bank account I had 3 at consecutive payments from mine and do you think I can find out why
I have emailed them but can.t find any other email address thAt I could get any answers from

[elena27_09]

this is rubbish, how can I get my money back?

[elena27_09]

this is rubbish, how can I get my money back?

[judy4horses]

Mariealways:
I paid with paypal and only one transaction went through. I am covered by my credit card as well.
Contact your bank?
I hope you get a reply from TDC soon – a bit scary ?

[krrgolf]

I don’t know why you have all piled in to my post re UK foods but as a newbie I can relate to your concerns regarding the payments. The initial one is ok and then they take you to ‘special offers’ which if you say yes will cost the smaller amounts. The option to say No is badly worded as it says you would rather pay the full price. If you answer Yes money is taken. We elected to have the anneal one, the second one which was £39 for the menus and then the third one was the anti ageing menus which was £17. We said No to the last one which was not taken. We have paid for what we asked for.

Does anyone know the answer to my my original question regarding UK food?

[AnneDaws55]

SWG means sprouted wholegrain.Hovis granary bread is the one that has this and tasty too.You can also get rye bread at tesco bakery but not as tasty.Hope this helps.

[Support]

Hi elena27_09,
I see that you wrote to us via our contact form and also here in this forum topic. Although this forum topic is not related to your question, I am happy to help. In order to keep this forum topic related to the original question and insure that krrgolf gets the answers they deserve, it will be best to continue our conversation via email. I have just wrote you a message to your email 🙂

[Support]

Hi mariealways21,
I checked our email account and didn’t see any messages from you. No worries, I have just sent you an email. Please feel free to write back to me via this email. I look forward to helping.
Best 🙂

[Support]

Hi krrgolf,
I understand your concern about some of the foods we recommend being hard to find.

Listening to our customers is the best way to improve what we’re doing. So, we would like to know exactly which foods you would like to see added to the Menu Planner and which foods are causing confusion. Your thought definitely counts!

Additionally, here’s a link with a list of stores that carry many of them. With some, you can shop online if they’re not located anywhere in your area.

http://www.trimdownclub.com/where-to-buy-uk

I hope this information helps. If you have any questions don’t hesitate to get in touch with us.

[krrgolf]

I am trying to find the weight or fluid equivalent of 1 cup which appears in many menus? What is it?

[Ossie-Sharon]

Hi, krrgolf. 1 cup of fluid is equal to 8 fluid ounces or 240 ml.

[Author]

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